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There are many factors that can influence the customer that you may not have ever thought about.It’s all in the greeting!The next time you are shopping for a new or used car, pay close attention to the greeting you receive from the salesperson. Is it a warm, heartfelt “Hello, welcome to Audi Seacoast. May I be of some assistance?”, or is it more of a “Hi, can I help you?” The majority of time it will be the latter. A very disinterested salesperson is a poor salesperson, destined to be looking for a different job soon.Customers, people in general, are more willing to open up to someone who seems to take a genuine interest in them. You can kill a sale in the first ten seconds of greeting a customer with the incorrect approach.Regardless of the geographic region, Boston Honda or Toyota Los Angeles, a proper greeting can go a long way with many, many customers.Selling cars has a lot to do with gaining the customer’s trust. By nature, we are in a business that has built up years and years trust breaking. It takes quite a bit to get the customer’s to drop the wall they have around them, especially early on when walking onto a lot for the first time in a while.Even the setting of your dealership can be conducive to success or failure. Let’s say you drive onto a Dallas Mazda dealership and 20 salespeople are gathered around waiting to pounce on you. It is going to be next to impossible for any one of those salespeople to make a positive impression on you. This is when a dealership policy needs to be created and enforced to stop the massive cluster groups and stop unintentionally intimidating the customers.Conversely, if you drive onto a